At jom777, we take our responsibility to protect the privacy and personal data of every member seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information.
Jom777 ("we", "our platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy outlines our practices regarding the collection, processing, storage, and disclosure of personal data for members using the jom777 online casino platform.
This policy is drafted in line with internationally recognised data protection principles and is intended to ensure that you — as a jom777 member — fully understand your rights regarding your personal data. We believe transparency is the foundation of trust, and your trust is our most valuable asset.
By registering an account on jom777 or continuing to use our platform, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the jom777 platform and contact us to close your account.
Note: This Privacy Policy applies to all information collected through the jom777 website, mobile app, and all official communication channels including live chat and support email.
Jom777 collects various categories of information to ensure the services we provide are safe, seamless, and tailored to each member's needs. This information is divided into two main categories:
Information you provide directly:
Information collected automatically:
| Data Type | Information Collected | Purpose |
|---|---|---|
| Device Data | Device type, operating system, screen resolution, device ID | Display optimisation & security |
| Network Data | IP address, ISP, estimated location based on IP | Region verification & fraud prevention |
| Activity Data | Game history, bets, login records, session duration | Responsible gaming & analytics |
| Cookie Data | Session cookies, preference cookies, analytics cookies | User experience & site performance |
Every piece of information we collect is used for a legitimate and specific purpose. jom777 does not use your personal data for any purpose not stated in this Privacy Policy. The following outlines how your data is used:
jom777 will not sell, rent, or transfer your personal data to third parties for their own marketing purposes. Your data belongs to you — we only use it to provide you with a better experience.
Jom777 only shares member personal data in limited, controlled situations as outlined below. In all cases, we ensure that third parties receiving your data are bound by strict confidentiality and data protection agreements.
jom777 never shares passwords, full bank card numbers, or other sensitive financial information beyond what is necessary for processing your legitimate transactions.
Jom777 implements a range of technical and operational security measures to protect your personal data from unauthorised access, loss, alteration, or accidental disclosure. Our security infrastructure includes:
Data retention period: jom777 retains member personal data for as long as your account is active and for the period required after account closure to meet legal, audit, and compliance obligations. Data that is no longer needed will be securely deleted or anonymised.
While no security system can be guaranteed 100% foolproof, jom777 employs industry-leading technology and best practices to minimise risk and protect your data at all times.
The jom777 platform uses cookies and similar tracking technologies to enhance user experience, analyse usage patterns and ensure platform security. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies for different purposes:
You can manage cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience on the jom777 platform. For more information on managing cookies, refer to your web browser's help documentation.
As a jom777 member, you have clear rights regarding your personal data. jom777 fully respects and facilitates the exercise of these rights:
To exercise any of the rights above, please contact the jom777 support team via live chat or email at [email protected]. We will process your request within 30 business days. For complex requests, we may need to verify your identity first to safeguard your data.
The jom777 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process or store any personal data from children under the age of 18.
Should we find that a child's personal data has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that data and close the account concerned without any refund for transactions already completed.
If you believe that a child under the age of 18 has registered or used the jom777 platform, please contact us immediately at [email protected] so we can take the appropriate action.
The jom777 platform may contain references to third-party services or content such as game providers. jom777 is not responsible for the privacy practices of these third parties and encourages you to review their privacy policies separately.
Your interactions with third parties through the jom777 platform — including payment processors and game providers — are subject to their own privacy policies. jom777 only selects partners we believe adhere to high security and privacy standards; however, we cannot provide absolute guarantees regarding third-party practices.
Jom777 reserves the right to update or amend this Privacy Policy at any time. When material changes occur, we will notify members via their registered email or in-platform notification at least 7 days before the changes take effect.
The "Updated" date at the top of this page reflects the date of the latest version of this Privacy Policy. Continued use of the jom777 platform after that date signifies your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.
We are committed to notifying you of any significant changes to this Privacy Policy through the communication channel you selected when registering your jom777 account.
If you have any questions, concerns, or requests relating to this Privacy Policy or how jom777 handles your personal data, our team is ready to help. Your privacy is our responsibility, and we take every privacy-related complaint or enquiry very seriously.
Contact us through the following channels:
We aim to respond to all privacy enquiries within 5 business days. For more complex data rights requests such as data deletion or data export requests, the processing period is up to 30 business days from the date of successful identity verification.
Six core data protection principles that make jom777 a platform truly trusted by hundreds of thousands of Malaysian players.
All data travelling between your device and jom777 servers is protected by military-grade 256-bit SSL encryption — the same security standard used by leading banking institutions worldwide.
The jom777 KYC identity verification process is conducted through secure, encrypted channels. Your documents are accessed only by authorised personnel and are never shared without a valid legal requirement.
Jom777 has never and will never sell, rent, or lease member personal data to advertisers or third parties for their own marketing purposes. Your data is used solely to provide you with a better service.
The jom777 cybersecurity team monitors the platform infrastructure around the clock to detect and neutralise any threats or intrusion attempts before they can compromise our members' data.
Jom777 members have full control over their data — you can access, amend, restrict, or request deletion of your data at any time through our responsive support team.
We write our Privacy Policy in plain, easy-to-understand language because we believe every member has the right to know their rights without needing to be a legal expert to understand them.