Terms and Conditions JOM777 — Complete Platform Usage Guide

Welcome to jom777. This Terms and Conditions document ("Terms") governs your access to and use of the jom777 platform, including the website, mobile app, and all related services we provide to members in Malaysia.

By accessing the jom777 website, registering a new account, or using any of our services, you expressly agree to comply with and be bound by these Terms in full. If you do not agree with any part of these Terms, please cease using the jom777 platform immediately.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy jom777, all of which together form the complete agreement between you and jom777.

To be eligible to register and use the jom777 platform, you must meet all of the following criteria:

• Age: You must be at least 18 years of age at the time of registration. jom777 does not permit any individual under the age of 18 to register, deposit, or play on our platform under any circumstances.
• Legal capacity: You must have full legal capacity to enter into a binding agreement and must not be under any condition that prevents you from doing so under applicable law.
• Non-staff: You are not an employee, contractor, agent, or immediate family member of any jom777 staff or our partner companies.
• One account: Each individual is only permitted to hold one active jom777 account. Registering multiple accounts under the same or different identities is strictly prohibited.
• Accurate information: All information you provide during registration and throughout your use of the platform must be accurate, current, and truthful.

The jom777 account registration process is designed to be simple, fast, and secure. During registration, you are required to provide accurate personal information including your full name, phone number, email address, and other required details.

You are solely responsible for maintaining the confidentiality of your account password. jom777 recommends using a strong and unique password, and enabling two-factor authentication (2FA) for additional protection. Do not share your login credentials with anyone, including any individual claiming to be a jom777 staff member.

• Accounts are for the exclusive personal use of the registered owner only.
• Transferring or selling your account to another party is strictly prohibited.
• Jom777 shall not be liable for any losses resulting from unauthorized access caused by a member's negligence in safeguarding their account.
• Any suspicious activity on your account must be reported to the jom777 support team immediately.

Upon successful registration, you will receive a confirmation email. Your account will be fully activated once the basic verification process is complete. For withdrawals exceeding certain limits, an advanced KYC process may be required before the transaction can be processed.

Jom777 supports a variety of local Malaysia payment methods for the convenience of our members, including online bank transfers, digital wallets, and other preferred payment options listed on the platform. All financial transactions at jom777 are processed through secure, encrypted channels.

Deposit: Minimum deposits are subject to the limits set for each payment method. Deposited funds will be credited to your account promptly once payment is confirmed. jom777 does not charge any deposit processing fees on our end.

Withdrawal: Withdrawal requests will be processed by the jom777 finance team once identity verification and rollover requirements (if any) have been met. Processing times are as follows:

• Regular Members: Withdrawals are processed within up to 24 hours on business days.
• VIP Members: Withdrawals are processed within one hour or less for the majority of requests.
• Your first withdrawal or large withdrawal amounts may require additional verification through the KYC process.

Jom777 offers a wide range of attractive bonuses and promotions for both new and existing members. Each bonus and promotion is subject to specific terms clearly stated on the Promotions us. The general terms applicable to all jom777 bonuses are as follows:

• Rollover requirements: Credited bonuses must meet the specified rollover requirements before a withdrawal can be processed. Rollover rates vary by bonus type.
• Validity period: Each bonus has a stated validity period. Bonuses not used within that period will expire automatically without compensation.
• One claim per promotion: Each promotion may only be claimed once per member, unless otherwise stated in the relevant promotion's terms.
• Abuse prohibition: Any attempt to abuse bonuses through low-risk wagering techniques, multiple account usage, or other methods deemed as bonus fraud may result in bonus cancellation and further action against the account in question.
• Gaming requirements: Bonuses may be restricted to specific game types or categories only. Please review the full terms of each promotion before claiming.

Jom777 reserves the right to modify, suspend, or terminate any promotion at any time with or without prior notice. jom777's decisions regarding bonuses and promotions are final.

All games offered on the jom777 platform — including slots, Live Casino, sports betting, and bingo — are operated in accordance with the game rules set by their respective game providers. Game outcomes are determined by a random number generator (RNG) system that has been independently audited and certified to ensure fairness.

The following actions are strictly prohibited on the jom777 platform and may result in account termination and forfeiture of balance:

• Use of automation software, bots, or any tool designed to gain an unfair advantage in games.
• Exploiting technical bugs or system vulnerabilities for personal gain.
• Collusion or arrangements between players in games that require fair competition.
• Any form of fraud, manipulation, or other illegal activity related to gaming.
• Wagering on both sides of the same event or hedging strategies that violate bonus terms.

Your account security is a shared priority between you and jom777. Our platform is protected with 256-bit SSL encryption, ensuring all data transmitted between your device and jom777's servers cannot be intercepted or tampered with by third parties.

As a jom777 member, you are responsible for:

• Keep your password confidential and never share it with anyone.
• Ensure that the device you use to access jom777 is free from malware and viruses.
• Log out of your account after each gaming session, especially on shared devices.
• Report any suspicious activity or unauthorised access to the jom777 support team immediately.

Jom777 will never contact you to request your password or other sensitive information through any communication channel. Please beware of phishing attempts impersonating jom777.

Jom777 is fully committed to responsible gaming practices. We believe that gambling should remain purely a form of entertainment and should never become a source of financial or emotional distress for any individual.

The jom777 platform provides the following self-control tools, accessible directly from your account:

• Deposit limit: Set daily, weekly, or monthly deposit limits according to your means.
• Loss limit: Set a maximum loss amount you are willing to bear within a given period.
• Play time limit: Set session time limits to prevent extended play.
• Self-exclusion: Option to temporarily exclude yourself from the platform (1 day to 6 months) or permanently.

If you or someone you know shows signs of a gambling problem, please contact our support team or visit the Responsible Gaming for more information and support resources. Remember: gaming should be fun, not a burden.

You may close your jom777 account at any time by contacting our customer support team. Before the closure is processed, any eligible balance will be returned to you in accordance with standard withdrawal procedures, subject to the required identity verification.

Jom777 reserves the right to suspend or terminate your account without prior notice under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Providing false or misleading information during registration or the KYC process.
• Abuse of the bonus system or exploitation of platform vulnerabilities.
• Inappropriate conduct or threatening behaviour towards jom777 staff.
• Instructions from relevant authorities or regulatory bodies.

In the event of account termination due to a violation, jom777 reserves the right to forfeit any balance associated with activities that breach these Terms. jom777's decision in such matters is final.

The jom777 platform is provided on an "as is" basis. While we strive to ensure the platform operates smoothly at all times, jom777 makes no guarantee that the service will always be available without interruption, errors, or delays.

Jom777 shall not be liable for any losses or damages arising from:

• Technical disruptions, server failures, or internet connectivity issues beyond our control.
• Actions or omissions by third parties including payment service providers or game providers.
• Wagering losses that are the natural outcome of gambling activity.
• Decisions made by members based on inaccurate information obtained from external sources.
• Unauthorised access resulting from a member's negligence in safeguarding their account security.

Jom777 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Any material changes will be communicated to members via their registered email or in-platform notification at least 7 days before the changes take effect, except in urgent circumstances.

Your continued use of the jom777 platform after any amendment takes effect will be considered your acceptance of the revised Terms. It is your responsibility to review this Terms and Conditions page periodically to ensure you are always aware of the latest version.

The "Updated" date at the top of this page indicates when these Terms were last modified. If you disagree with any amendments made, you have the right to close your account before the changes take effect.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of jom777's services, our customer support team is available to assist you 24 hours a day, 7 days a week.

You can reach us via:

• Live Chat: Available directly on the jom777 platform — click the chat icon in the bottom corner of the page.
• Telegram: Reach a jom777 support agent via our official Telegram channel.
• Email: [email protected] — we will respond within 24 hours.

For account-related enquiries, please provide your account number or username so our team can assist you more quickly and effectively. All communications with the jom777 support team are confidential and protected by our privacy policy.